Good to know

Good to know

• The reception is open from 6 am to 12 am and from 5 pm to 10 pm. There is also the possibility to check-in at our hotel when the reception is closed.
• Our check-in terminal allows the arrival outside of these hours. Please let us now at your booking, if you may want to arrive outside of these hours.
  You will receive a check-in code for the terminal located in the entrance area.

• You can also book a conference room for your meetings. It has a size of approx. 30 square metres and features a LED TV, beamer and projection screen.
• We can also photocopy or print for you, like train or flight tickets.
• Please be aware that our hotel is not suited for wheelchair users.

Payment methods:

Cash, EC card, Visa, Master, Amex, Maestro

Copy, print and fax

We are happy to help you during the opening hours of the reception.

Housekeeping service à la Stadt Heidelberg

The second or third pillow or bedding is always available on request for allergy sufferers.

Ironing, cleaning and laundry service (charges apply).

And else:

Your pet is welcome (charges apply)

W-LAN is available and free in the whole house

We are always smiling and are open for your wishes.