Good to know
Good to know
- The reception is open from 6 am to 12 am and from 5 pm to 10 pm. There is also the possibility to check-in at our hotel when the reception is closed.
- Our check-in terminal allows the arrival outside of these hours. Please let us now at your booking, if you may want to arrive outside of these hours.
You will receive a check-in code for the terminal located in the entrance area.
- You can also book a conference room for your meetings. It has a size of approx. 30 square metres and features a LED TV, beamer and projection screen.
- We can also photocopy or print for you, like train or flight tickets.
- Please be aware that our hotel is not suited for wheelchair users.
Payment methods:
Cash, EC card, Visa, Master, Amex, Maestro
Copy, print and fax
We are happy to help you during the opening hours of the reception.
Housekeeping service à la Stadt Heidelberg
The second or third pillow or bedding is always available on request for allergy sufferers.
Ironing, cleaning and laundry service (charges apply).
And else:
Your pet is welcome (charges apply)
W-LAN is available and free in the whole house
We are always smiling and are open for your wishes.